Administration & Settings
Infrastructure setup, user management, activity tracking, and WhatsApp integration
The Administration module is the control centre for HIMS. It manages the hospital's physical infrastructure (buildings, floors, blocks, wards, beds), user accounts with role-based access, activity tracking for audit compliance, WhatsApp API integration, help desk support, and all system configurations.
Key Highlights
Role-Based Access
Control exactly what each user can see and do — from registration clerk to hospital administrator.
Complete Audit Trail
Every action in HIMS is logged — who edited which record, when, and what changed.
WhatsApp for Patients
Send appointment reminders, lab results, and discharge summaries directly to patients via WhatsApp.
Complete Feature List
Everything included in the Admin module.
Infrastructure Management
Define buildings, floors, blocks, wards, rooms, and beds with hierarchical structure
User Management
Create user accounts with role-based access control and module-level permissions
Activity Tracking
Complete audit trail of all user actions — who did what, when, and where
WhatsApp Integration
Configure WhatsApp Business API for patient notifications and alerts
Help Desk
Built-in help desk for support ticket tracking and resolution
System Configuration
Hospital-wide settings — branding, print formats, module toggles, and defaults
AI Enhancements for Admin
This module is being enhanced with AI capabilities.
Bed Management Optimizer
Predicts discharge timing, optimizes bed assignments, and coordinates housekeeping.
Impact: Improve bed turnover by 20%
Integrates With
Admin connects seamlessly with these HIMS modules.
Frequently Asked Questions
Does HIMS support user-level access control?
Yes, HIMS includes role-based access control where administrators can define exactly which modules and actions each user can access.
See Admin in Action
Book a free demo to explore the Administration & Settings module and the rest of HIMS.